Desk tools that give staff room to work the way a real studio runs — undo a check-in, log a visit for the day it happened, set a payment’s real date, and end a membership at the end of the period paid for.
Front desks work at the pace of real life, and four tools give staff the controls to match — for the moments a schedule rarely accounts for.
Undo a check-in straight from a member’s timeline, with a reason: the visit clears from their record and from reports, any class credit it used comes back, and an unpaid drop-in charge it raised is voided. An owner or manager can also log a visit for the day it actually happened — up to ten days back on the member’s pass, or thirty for a member with no pass, which raises a drop-in charge — and the same class can’t be entered twice for one day.
Payments carry their real date — an owner or manager can set it up to thirty days back — so cash that came in last week lands in the right week’s revenue. And ending a membership offers the choice that matters: end it immediately, or at the end of the period the member has already paid for. The end-of-period option stays reversible right up to the date with "Keep membership", so paid days are never lost.
Each is a first-class action with its own record of who did it and why, on a money ledger that’s only ever added to — more room to run the desk your way, with a clear trail behind every move.
Book a 20-minute demo and we'll help you bring your members across and set up your first week.